Contact us
Office Hours
Mondays to Fridays: 9:00 AM to 5:00 PM
Saturdays: 9:00 AM to 2:00 PM
Service Hours
Mondays to Saturdays: 9:00 AM to 6:00 PM
Sundays: 12:00 PM to 6:00 PM.
Email us
You may email us 24 hours a day. We are proud of the fact that we don't normally go to sleep before the last email has been answered.
If you do not hear back from us within 24 hours there might be a technical problem.
To ensure delivery of our emails to your inbox please try the following:
Add playadelcarmenvillas.com to your safe sender list
Resend your email with an alternate email account
Rental inquiries: info@playadelcarmenvillas.com
If you have rented a vacation home from us for the upcoming season and want to send us an email please put the following in the subject line:
Last Name @ House Date In - Date Out
example: Smith @ Macaw Dec 24 - Dec 31
If you would like to inquire about vacation rentals please put your last name and your possible time frame in the subject line.
This will help us immense since we are getting A LOT of emails. Thank you for your help.
Website comments: webmaster@mexicoescape.com
Call us
You may leave a detailed message after office hours that will be promptly returned.
Mexico (+52) 984 803 0197
US VoIP (+1) 603 941 0909
US Cell Phone (+1) 603 398 8271
US Toll Free (+1) 888 813 1311
US Fax (+1) 775 264 1252
